Last updated: August 2026
These terms cover your use of this website and the app it serves. Please read them before you use the site. By using it, you accept them.
The service is delivered by three entities, each with a distinct role:
Where these terms say “we” or “us”, they mean SiteTicket.
This site describes qualification and CSCS card routes delivered by SiteTicket as a GQA-approved centre, and lets you register your interest in being told when enrolment opens.
The service is not open for enrolment. You cannot book a course, sit a test, or pay for anything through this site at present, and no contract for the supply of any course, qualification or card is formed by using it.
Separate terms of sale — covering price, payment, cancellation and refunds — will be presented to you before you can buy anything. Nothing on this page replaces them. The cancellation and refund part is already published, so you can read it now: cancellations and refunds.
Our complaints procedure and appeals policy are also published and apply to the qualifications we deliver.
If you give us your email address, we will use it to tell you when the service opens. We will not pass it to anyone else for their own marketing. You can unsubscribe at any time using the link in the email, or by emailing us at hello@siteticket.co.uk. How we handle your data is set out in our privacy policy.
You agree not to:
Qualifications are awarded by the awarding organisation, GQA Qualifications, not by us. CSCS cards are issued by CSCS. We deliver and assess as an approved centre and submit to those bodies on your behalf; we do not control their rules, fees or decisions, and we cannot guarantee an outcome that is theirs to make.
All assessment decisions are made by a qualified assessor and are subject to internal quality assurance. Any tool on the platform that sorts or checks evidence supports that decision; it does not make it.
Course content, timescales and route descriptions on this site are given in good faith as a guide. Awarding body and CSCS requirements can change, and where they do, those requirements govern.
The text, images, video, software and design on this site belong to us or to our licensors and are protected by copyright and other rights. You may view and print pages for your own use. Any other use needs our written permission.
GQA and CSCS names, logos and card designs belong to their respective owners and are used to describe the qualifications and cards concerned.
Where we link to another organisation's site, we do it for information. We do not control those sites and we are not responsible for their content.
We try to keep the site available and accurate, but we do not promise it will be uninterrupted or error-free, and we may change or withdraw any part of it.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer are not affected.
We may update these terms. The version on this page is the one that applies, and the date at the top shows when it last changed.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
Questions about these terms: email hello@siteticket.co.uk.